WE EMPOWER ALL INDUSTRIES TEAMS
With wittybots, Marketing and IT professionals
collaborate for a common goal:
comply with the omnichannel strategy of the company
to provide excellent customer service.
Companies and organizations can manage responses in the main messaging channels, integrating systems and processes for friction less experiences among different channels.
Design and manage interactions
Autonomy and flexibility
Simple rule creation, supports large flows to create powerful processes
Statistics and reports of interactions
Creation of measurable campaigns through
Receive and reply to messages on a single platform
Ability to manage customer information with our CRM tools or integrated business systems
Automatic assignment of contacts by customizable service trays
4 conversation views to answer different channels simultaneously
Role distribution and management control of agents and supervisors
Real-time interaction statistics
Available in desktop and native Android and IOS apps
HOW DOES IT WORK?
Integrations that adapt to your company
Wittybots works with AI to analyze large amounts of data, understand and classify intentions or feelings, generate advanced reports, make predictions or suggestions.
It is possible to connect external services of the most powerful engines.
Artificial Intelligence at your service
The chatbot has had good feedback from brokers and providers, now they feel more connected with us and get answers instantly.
San Cristóbal Insurance Company
Our phones always burn with the same questions, Wittybots allowed us a platform to answer those questions very quickly, 24 hours a day, and thus reduce the number of calls.
Pedro Brito del Pino
Naranja Credit Company
The customer's response to the bot is positive, they use it more and more, it made a difference in our communications.
Wittybots connects with the existing technologies in your company, so that your business and processes work in a unified way.