What is wittybots?
Wittybots is a chatbot platform for companies. It allows you to personalize, automate and manage responses on the networks where your clients live. WhatsApp is our specialty.
Our chatbots hold conversations, answer queries and provide solutions 24/7. Offering excellent user experiences in customer service and marketing and sales.
We integrate with different communication channels or with your CRM in a single platform, all in one to respond quickly and efficiently.
From our management platform, you can edit rules, responses and campaigns that will be carried out. As well as displaying statistics of interactions with the chatbot.
Conversation can start automatically and then customer service agents can take the query. Several people can use the same WhatsApp account with a single number integrated into your CRM or our platform.
We allow sending massive outgoing campaigns, through HSM ( High Structured Message), images,
videos, documents, etc. Abiding by channel restrictions, to protect users from unwanted content.
Web Services and Web Hooks
We integrate with your company's Web Services to obtain or save information, from data, images, geolocation, audios or video.
We can trigger Web Hooks on certain external events.
In WhatsApp chatbots, message traffic plans are contracted. Wittybots controls and protects your chatbot from abusive behaviors, limiting messages that can consume unwanted traffic.
Management and statistics platform
WHATSAPP MARKETING IN YOUR COMPANY
We are OFFICIAL providers of WhatsApp services, to be able to use your API in a safe and reliable way.
Plans for message traffic according to your needs.
Sending HSM messages (High Structured Message)
images, videos, documents, etc.
for your chatbot
Frequently asked questions automation
Integration with CRM
Referral to human agents
Marketing and sales actions
A POWERFUL SOLUTION
Meet our client's chatbots
Our custom developments,
the challenges met, you can try their chatbots
San Cristóbal Seguros was founded in 1939 in Argentina. It is the insurer with the highest net worth in Argentina, which demonstrates the quality of its professionals and its ability to meet commitments.
The WhatsApp chatbot for SAN CRISTOBAL SEGUROS allows clients and brokers to request quotes, collection coupons, even send part of claims. The client sends their location, and images of the incident, allowing customer service agents to provide the necessary services. It involved integration with your web services.
Since 1995, introducing the concept of ultra-frozen bakery products to the Uruguayan market. Since then, they have permanently invested in technology; which has allowed them to maintain sustained growth over the years.
Today, they have automated plants in the United States and Mexico.
Development for Pagnifique has an innovative purpose. Since thir chatbot is for internal use . With nearly 1,000 employees, a tool like wittybots, became a fundamental for the management of the company's HR. It allows employees to report absences, late arrivals, among others. While the department has the facility to send official communications.
All being in a unified conversation history available to the company.
Financial Company, focused on microcredit. It is one of the most important financial entities in financing in Uruguay.
The development of the WhatsApp chatbot for FUCAC involved integration with its CRM. It is possible for the user to start a loan request through this channel.
The bot asks the user to send their data and identity document, saves this information in the CRM and initiates said request. It also answers frequently asked questions, such as: requirements, hours and branches.
Is the greatest and oldest Retail company of stationery, toy store and bookstore in Uruguay.
MOSCA chatbot is able to indicate the availability of articles in the different branches, interacting with the company's database.
It facilitates the sale process, redirecting the user within the desired category to their e-commerce to finalize the sale. It also answers frequently asked questions, such as: hours, branches, how to join the staff, among others.
Our clients say ...
The chatbot had good feedback from brokers and providers, now they feel more connected to us and get responses instantly.
Marketing and Innovation Department
Our phones always burn with the same questions, Wittybots allowed us a platform to answer those queries very quickly, 24 hours a day, and thus decrease the number of calls.
Pedro Brito del Pino
The customer response to the bot is positive, they use it more and more, it made the difference in our communications.